PRIVACY POLICIES

PRIVACY POLICIES

INFORMATION WE MAY COLLECT

Information you provide us

We collect information that you provide to us directly when you use the Services. For example, we collect information when you register for an account, complete a form, place an order, participate in any interactive feature of the Services, request customer support, or communicate with us in any other way. The types of information we may collect include your name, email address, postal and billing address, payment information, and any other information you choose to provide. To register and use the Services, we collect certain information that can identify you, such as your name and contact information (email, address, and phone number) ("Personal Information"). We will never sell, rent, or trade personal information and will only use it as necessary to provide the Services and/or fulfill the orders you request. Ti.PurArt from the Earth discloses Personal Information only to those of its employees, contractors, and affiliated organizations who (i) have a need to know the information in order to process it on their behalf and on our behalf, and (ii) that have accepted Confidentiality Restrictions in writing at least as strict as those in this document. We may also collect specific device information (such as your hardware model, operating system version, unique device identifiers, and mobile network information, including phone number). We may associate your device identifiers or phone number with your account. Depending on the nature of your inquiry or activities on the Services, we may also request other information relevant to your use of the Services.

Information we automatically collect when you use the Services
When you access or use the Services, we automatically collect information about you, which may include the following:

Registration Information:

We record information about your use of the Services, including the type of browser you use, access times, pages visited, your IP address, and the page you visited before browsing the Services. Publicly available tools can sometimes provide the approximate location of IP addresses.

Device information:

We collect information about the computer or mobile device you use to access the Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
Information collected by cookies and other tracking technologies: we use various technologies to collect information, and this may include sending cookies to your computer or mobile device. Cookies are small data files stored in the device's memory that help us improve the Services and your experience, see which areas and features of the Services are popular, and count visits. We may also collect information through web beacons (also known as "tracking pixels"). Web beacons are electronic images that can be used in the Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness, and determine whether an email was opened and any action was taken.
We may also collect other types of information in the following ways when you use the Services:

Details of how you used and interacted with the Services, such as your search queries and how you responded to certain questions.
Device event information, such as crashes, system activity, hardware configuration, browser type, browser language, date and time of your request, and referrer URL.
Our server logs automatically collect information such as your IP address, browser type and language, and the date and time of your visit, which helps us track your movements on the Services and understand trends.

Information we collect from other sources:

We may also obtain information from other sources and combine it with the information we collect through the Services. For example, we may collect information about you from third parties who provide services on our behalf, such as maintaining and monitoring the use of the Services and processing payment transactions. We may also receive information about you from third parties with whom you interact through the Services.

USE OF INFORMATION:

We may use your information for various purposes, including the following:

Provide and deliver the products and services you request, process transactions, and send you related information;
Verify their identity and, if applicable, authorization to use the Services;
Process the payment for Services;
Facilitate the use of the Services;
Manage your account and preferences;
To prevent or address service, security, or technical issues at your request in relation to customer service matters.
Respond to their comments, questions, and requests;
Send technical notices and other administrative messages;
To communicate with you about products, services, offers, promotions, rewards, and events offered by us or others, and to provide you with news and information that we believe will be of interest to you;
Supervise and analyze trends, use and activities related to the Services;
Conduct research, analysis, and surveys;
Customize and improve the Services and provide content or features that match users' profiles or interests;
Enforce our Terms;
Link or combine with information we obtain from others in relation to the Services; and
Carry out any other purpose for which the information was collected.
This policy does not intend to limit what we do with aggregated and/or non-identifiable data because they are no longer associated with an identifiable user of the Services.
SHARE INFORMATION:

We may share or transfer information about you in the following manner or as described in this Privacy Policy:

With affiliates, contractors, and other third-party service providers in connection with the provision of the Services;
In response to a request for information, if we believe that the disclosure is made in accordance with any applicable law, regulation, or legal process, or as required by any applicable law, rule, or regulation;
If we believe that your actions are inconsistent with the spirit or language of our Terms of Service or policies, or to protect the rights, property, and safety of you, us, or others;
In relation to, or during negotiations of, any merger, sale of our assets, financing, or acquisition of all or part of our business by another company;
With your consent or under your direction, even if we notify you through the Services that certain information you provide will be shared in a particular way and you provide that information.
We may also share aggregated or anonymous information that cannot reasonably be used to identify you.

ANALYSIS SERVICES:

We may allow others to provide analytics services in connection with the Services. These entities may use cookies, web beacons, and other technologies to collect information about your use of the Services, including your IP address, web browser, pages visited, time spent on pages, links clicked, and conversion information. We and others may use this information to, among other things, analyze and track data, determine the popularity of certain content, personalize the user experience, and better understand your activity.

OTHER WEBSITES:

This Privacy Policy applies only to the information we collect on and through our website or Services. The website may contain links or embedded content from third-party websites. A link or embedded content from a third-party website does not mean that we endorse that third-party website, the quality or accuracy of the information presented on the third-party website, or the persons or entities associated with the third-party website. If you choose to visit a third-party website, you are subject to the third-party website's privacy policy as applicable, and we are not responsible for the policies and practices of the third-party website. We encourage you to ask questions before disclosing your information to others.

SAFETY:

We work hard to protect your information and take physically, electronically, and other commercially reasonable security measures to help protect personal information against loss, unauthorized access, alteration, or disclosure. Our security practices include: encrypting many of our services using SSL; account access verification; and frequent review of information collection, storage, and processing practices, including physical security measures, to protect against unauthorized access to systems. Unfortunately, however, no transmission over the Internet or email is completely secure or error-free. While we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Therefore, you should exercise particular care in deciding what information you provide us.

Ti.Pur Art de la Terra does not seek to collect confidential personal information. If we do, we will always collect data in accordance with applicable data privacy requirements. If you choose to provide us with unsolicited confidential personal information, you will be asked for your consent to process this information on a case-by-case basis through the use of a specific express consent form.

UNDER 18 YEARS OLD:

The Services are intended for users over eighteen (18) years old. If you are under 18 years old, you are not allowed to send us any personal information. If you believe we may have information about a child under 18 or about them, please contact us at tipurartdelaterra@gmail.com

RETENTION:

We will retain your personal information for the period necessary to fulfill the original purposes for which it was collected. Please note that, in certain cases, the law may require or allow a longer retention period or permit us to pursue our business interests, conduct audits, comply with our legal obligations, enforce our agreements, or resolve any disputes.

The criteria used to determine Our retention periods include:

Time required to provide you with our Services or to operate our business.
If your account with us is active. You can contact us to deactivate your account at any time.
Legal, contractual, or similar obligations to retain your data, such as mandatory data retention laws in the applicable jurisdiction, government orders to preserve data relevant to an investigation, or data that must be kept for the purposes of a contract or litigation.
Please note that we are not responsible for storing any information you provide to us or any content or information we provide to you. You are solely responsible for maintaining backup copies of any information and content you provide or receive in connection with the website or services.

For all customers outside of Andorra:

By using our Services or providing us with your Personal Information, you expressly agree to the processing of your Personal Information by us or on our behalf. Of course, you still have the right to request that we do not process your data in a certain way, and if you do, we will respect your wishes.

Sometimes, we may need to transfer your Personal Information between countries to allow us to provide you with the Services you have requested. In the normal course of business, we may transfer your personal information from your country of residence to ourselves and to third parties located inside and outside of Andorra.

By ordering a product from us, you agree to this use, transfer, and disclosure of your personal information abroad outside your country of residence for our normal business purposes.

This may occur because our information technology facilities and storage servers are located outside your country of residence and may include storing your personal information on servers in Spain or other countries.

We will ensure that reasonable measures are taken to prevent third parties outside of your country of residence from using your Personal Information in any way not established in this Privacy Notice. We will also ensure that the confidentiality and privacy of your personal information are adequately protected.

YOUR RIGHTS / OPTIONS:

Access and control of your personal information

You can request updates, corrections, or deletion of Personal Information at any time by contacting us at tipurartdelaterra@gmail.com. Whenever you have given us your consent to use your personal information, you have the right to change your mind at any time and withdraw that consent.

Access to personal information: you have the right to request what personal information we have about you subject to our right to verify identity. If you request a copy of your data, we may charge you a fee, except where applicable law does not allow it.
Correction and deletion: in some jurisdictions, including the EU (in accordance with EU data protection laws), you have the right to correct or modify your personal information if it is inaccurate or needs to be updated. You may also have the right to request the deletion of your personal information; however, this is not always possible due to legal requirements and other obligations to retain such data. If we are asked to delete your data, we may retain a minimal amount of information about you to demonstrate that we have complied with our obligations.
Filing a complaint: in some jurisdictions, even under EU data protection laws for complaints from EU subjects, you have the right to file a formal complaint with a data protection authority.
Marketing preferences: we may send you marketing communications about our services through various channels, such as email, phone, SMS, postal mail, and third-party social networks, in accordance with relevant marketing laws. When required by applicable law, we will obtain your consent before starting these activities.

Marketing communications:

You can choose not to receive our marketing communications by following the instructions in those communications or by sending us an email at tipurartdelaterra@gmail.com. In such cases, we will retain the minimum personal information necessary to record that you opted out of further contact. Please note that even if you opt out of receiving marketing communications, we may still send you administrative communications, such as technical updates to our Services, order confirmations, notifications about your account activities, and other important notices.

CHANGES TO THE PRIVACY POLICY:

Ti.Pur Art de la Terra reserves the right to change, modify, add, or remove parts of this Policy at any time without prior notice, and any changes will take effect immediately upon their publication, unless we notify you otherwise. However, we will not use your Personal Information in a way that is materially different from the uses described in this Policy without giving you the opportunity to opt out of those different uses. Your continued use of the Services after this Privacy Policy has been amended will be considered as your continued acceptance of the terms and conditions of the Policy, in its amended form. We recommend that you review this Policy periodically.

HOW TO CONTACT US:

If you have any questions about this Policy or our information practices, please contact us by email at tipurartdelaterra@gmail.com